We all need a break sometimes. Etsy allows sellers to step away from their shops using its Vacation Mode feature.
By using a Vacation Mode, you won’t receive new orders but will still be able to manage your shop and existing orders.
This post discusses how to put your shop in vacation mode, as well as rules and FAQs for using this feature.
When to use Vacation Mode on Etsy
- You’re temporarily unable to run your shop.
- You’re traveling.
- You have an emergency that prevents you from being able to fulfill orders.
- You want to hit the “pause button” to catch up with pending orders.
Things to know before using Vacation Mode
- Your shop’s “Add to cart” button will be grayed out.
- Visitors will see a notice at the top of your shop page that says you’re taking a short break.
- Your items stop appearing on Etsy Search.
- Etsy visitors can sign up to be notified of your return.
- You have access to your current orders, open cases, and messages.
- You can still issue refunds, print shipping labels, and cancel orders.
- You can still edit current listings.
- You can list new products and save them as drafts. You can only publish them once you return from Vacation Mode.
- You can set an auto-reply to customers in response to messages you receive after turning on Vacation Mode.
How to put an Etsy shop into Vacation Mode
- Sign in to Etsy.com and click Shop Manager located between “Updates” and “You” on the top right.
- Click Settings in the left panel.
- Select Options from the left panel.
- Click the Vacation Mode tab.
- Change the setting from Off to On.
- Enter a brief announcement that replaces your shop announcement in the Announcement text field.
- Enter an auto-reply message that will be sent to anyone who messages you while on Vacation Mode in the Messages Auto-Reply text field.
- Click Save to update the new changes.