How To Change Your Phone Number in Outlook

Microsoft lets you add phone numbers to your account to make it easier to log in and access the devices and services (e.g., Windows, Skype, Xbox Live) that use that account.

However, if you ever need to change your phone, you can easily do so via the Outlook desktop and web app.

Changing Your Phone Number in the Outlook Desktop App

  1. Launch the desktop app, and select File in the top ribbon.

    File in Outlook Desktop App
    Select File.

  2. Choose Office Account from the left panel.

    Office Account Tab in Outlook Desktop
    Go to the Office Account tab.

  3. Under “Product Information,” select Manage Account. This will open myaccount.microsoft.com on your web browser.

    Manage Account Button Under Office Account
    Click on Manage Account.

  4. Select Update Info under “Security info.”

    Update Info Under Security Info
    Click Update Info.

  5. Choose how you want to verify your identity.

    Identity Verification Page
    Identify your identity via text or call.

  6. Enter the code given to you either via text or call. Then, hit Verify.

    Verification Code Page
    Type your verification code. Then, click on Verify.

  7. Select Change next to the phone number you want to change.

    Change Button Next to Phone Number
    Click on Change.

  8. Select your country code from the drop-down menu if it isn’t set already.

    Country Code Drop-Down Menu
    Click on your country code.

  9. Enter your new phone number without the country code.

    Phone Number Text Field
    Type your phone number.

  10. Choose text or call to get the verification code. Then, click Next.

    Verification Code Options
    Select how you want to receive the verification code.

  11. Enter the code you’ve received. Then, select Next. Hit Done on the next pop-up window. Your phone number will be replaced with a new one.
    Verification Code Pop-Up
    Type your verification code.
    Done Button in Verification Success Pop-Up
    Click on Done.

    New Phone Number Listed
    The new phone number will now be shown on the Security Info page.

Changing Your Phone Number in the Outlook Web App

  1. Log in to outlook.com. Then, select your profile icon in the top-right corner of the page.

    Profile Icon in Outlook Web App
    Click on your profile icon.

  2. Go to My Profile.

    My Profile Option in Outlook Web
    Click on My Profile.

  3. Under “Account info,” select Edit account info.

    Edit Account Info Option in Outlook Web
    Click on Edit account info.

  4. Under “Account alias,” select Remove next to the number you want to change.

    Remove Button Next to Phone Number
    Click on Remove.

  5. In the dialog box, confirm that you want to remove the number by choosing the Remove button.

    Remove Button in Verification Pop-Up
    Click on Remove.

  6. Select Add phone number.

    Add Phone Number Option
    Click on Add phone number.

  7. In the drop-down menu, choose your country code if it isn’t set already.

    Country Code Drop-Down Menu in Outlook Web
    Click on your country code.

  8. Enter your phone number without the country code in the text field. Then, hit Next.

    Phone Number Text Field in Outlook Web
    Type your new phone number. Then, click on Next.

  9. Enter the account verification code sent to your phone number. Then, select Next. You can now see your new phone number under “Account alias.”
    Verification Code Pop-Up in Outlook Web
    Type your verification code. Then, click on Next.

    New Phone Number Listed Under Account Alias
    Your new phone number is listed under Account alias.

Liam is a marketing specialist at StartMarketing.net. Based in Dublin, he graduated from Trinity College Dublin in 2020 with a degree in Computer Science (Intelligent Systems). He has since 2021 worked for Google as a Sales and Marketing specialist, within their Dublin headquarters. Liam has over 4 years of experience in e-commerce sales, digital marketing and branding.

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